Account Security & Resetting Your Password

Simple steps to securely reset your password and regain access to your Intuition Africa account anytime.

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How do I reset my password?

To reset your password: Go to the Sign In → page and click the "Forgot your password?" link, or go straight to the Password Reset → page from the menu. 🔑 Enter your username or email address as prompted. Check your email for...
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What if I didn't receive the password reset email?

If you don't receive a reset email, check your spam/junk folder, confirm you entered the correct email address, or that the contact information on the account is accurate.
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How do I create a strong password?

Characteristics of an effective password are: At least eight alphanumeric characters long. The suggested length is 12-15 characters. Is a passphrase. For example, "Ohmy1stubbedmyt0e." Consists of at least three of these four...
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How long do I have to activate my account through the email link provided?

User registrations requiring email confirmation via a link, the activation link remain active for 3 (THREE) days before expiring.
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